The round brush is stuck. Sometimes, on deep pile carpets the brush can get blocked.
- Remove any fluff, hair or other dirt from the brush.
- Remove the round brush and then re-insert it.
If this error occurs repeatedly while on a deep pile carpet, we recommend the following:
- For the VR200: block off that carpet using the magnetic strip
- For the VR300: block off that carpet by setting a virtual magnetic strip