This error means that the rotating sensor on the top of the VR, which the VR uses to scan the surroundings, is blocked and can’t rotate.
- Switch the robot vacuum cleaner off and then back on again.
- If the error occurs again, please check whether you can see and remove anything which is blocking the opening in front of the sensor (underneath the round cover on the robot).
- Please do not attempt to remove the cover.
If you are unable to remove any blockage yourself, or you can’t see one, but you are still getting the error, then please contact customer service.