Cause:
Your robot has difficulties moving across the floor and navigating using the map.
Recommendations:
1. Pick up the robot and put it back down at a spot that is approximately 30 cm away from the spot where you picked it up. Also, you could try moving the base station around 0.5 m and then putting the robot back down at the base station.
2. Restart the cleaning process.
If the error should continue to occur, please contact the Customer Care team.
In the Kobold Robot app I’m getting the message, “Please clear path” [error code 2011]. Why?
Vorwerk International Help Center
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