The following data will be transferred to Vorwerk International: IP-address, date and time of day, transferred amount of data, accessing device, country of residence, the language and a notification if the access was successful. The aforementioned data is necessary to enable you the technical use of the app and to correctly subscribe the user with the newsletter management tool. The data can be used in anonymized form by Vorwerk International for statistical purposes or for service improvement. The data is stored for the lifetime of the Kobold robot and can be reset by you at any time.
The robot collects log data about its usage which can be used for debugging purposes. In the typical usage scenario, the log data will remain on the robot and will never be used by Vorwerk. Only if you report problems and contact Vorwerk, the log data will be copied from the robot to an USB pendrive via the robot’s UI (menu entry “copy logs”) and will be handed over to the Vorwerk customer support. All data is encrypted and can only be decrypted and interpreted by proprietary tools available solely to Vorwerk.