KOBOLD Robot

Thanks to the latest components and extensive equipment, the Kobold robot is a true powerhouse. He works as you expect from a Kobold: powerful and efficient. It reliably cleans all floors. Effortlessly he reaches every corner, easily overcomes obstacles and even cleans under flat furniture.

Apps & Software

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The world of Kobold - basic knowledge robot

  • The Kobold Robot app transitions to be MyKobold app

    From 01.03.2021, the Kobold Robot app will no longer be supported. We have upgraded it to create a new, powerful, intuitive app – MyKobold – which is now available to download from the App Store an...

  • Multiple cleaning events - Kobold VR300

    How many cleaning events can I plan for a day for Kobold VR300? Using Kobold Robot app 3.0.1 and VR300 Robot Software 4.5.1. or newer you can set as many cleaning events per day as you wish. If t...

  • Multiple Floor Plan - Kobold Robot VR300

    What is the purpose of multiple floor plans? Multiple floor plans allow you to clean with No-Go Lines and Zones on more than one floor. If you have a home with multiple levels, you will be able t...

  • Zone Cleaning - Kobold robot VR300

    What is zone cleaning? Zone cleaning allows you to tell the robot to clean a specific area on-demand. Crumbs fell on the floor during slicing a bread? Simply send your robot to the kitchen to cle...

  • MyKobold App - General

    What are the app’s main features? In the app, you can find out everything about your own Kobold products, their applications and, above all, their care. As a Kobold customer, this will enable you...

  • MyKobold App - My profile

    What information can/must I provide in my profile? In the “Info” section, in addition to your name and address, you can also enter your contact details (email address and phone number). You can a...

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Operation Instructions Robots

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The World of Kobold - technical specifications Robot

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Tipps & Tricks Robot

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Troubleshooting & bug fixes - Robot

  • Solution to the recurring connection issue of your Kobold VR300

    We are pleased to grant you the solution to the recurring connection issues your VR300 has encountered in the past few days. A software update will correct the issue, make your robot vacuum cleaner...

  • Path Blocked

    Path Blocked. The robot can not clean the zone since its path is blocked. Please check if any doors were closed or remove any objects or No-Go Lines that are in the way and try again.

  • Why do I get a message to check the filter?

    Receiving that message does not mean that the filter must not be excessively dusty. To guarantee a permanently high suction power. Please check the filter of the dust compartment regularly and repl...

  • The path to a zone is blocked (2013)

    Please prove that the robot may access the cleaning zone as he starts from the charging base. Make sure that no objects are disrupting the path of the robot (closed doors, new furniture, and others).

  • What happens if I do not make an update on time?

    If you will not update the Kobold Robot App on time you may not be able to login. Simply updating your app will be sufficient to be able to login to the Kobold Robot app.

  • How can I check my app version?

    In order to check the version of your app, please open it, enter the "Menu" and in "Settings" just scroll down. There, the version of your app shall be displayed.

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Where and how can you get to know our Kobold robot

Voucher

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Warranties

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How we protect your privacy and your personal data

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