Troubleshooting & Bug fixes Thermomix®
Thermomix® TM6 System Messages 2000 - 2999
2002 Screen Message ADVICE Stop Thermomix® to start mode Please restart the recipe and follow the instructions of Guided Cooking.Another solution is to finish the recipe manually.If the pr...
Thermomix® TM6 System Messages 1000 - 1999
To perform factory reset, access Main Menu SETTINGS of your TM6, scroll down until the end of the list, select Reset Factory Settings and choose Reset. 1000 Screen Message ADVICE No Message...
Thermomix® TM6 System Messages 700 - 999
700 Screen Message ADVICE Wi-Fi connection to router could not be established. Check your internet connection by restarting your internet router. If you are using your mobile phone as a ho...
Thermomix® TM6 System Messages 400 - 699
400 Screen Message ADVICE No Message, System Code displayed only If the error persists for a week, please contact customer service. 401 Screen Message ADVICE No Message...
Thermomix® TM6 System Messages 300 - 399
300 Screen Message ADVICE Thermomix® is recovering. Please wait. This error should not occur once you performed the latest software update.Update your software following the standard proce...
Thermomix® TM6 System Messages 1 - 299
Sometimes your Thermomix® TM6 needs to communicate something to you. In the following article, you will be able to find what to do if you do not understand the message appearing on your Thermomix® ...
The Thermomix® TM6 stops during operation.
The motor has turned off. – Remove the mixing bowl from the base unit.– Reduce the quantity of food in the bowl and/or add some liquid.– Wait for approx. 5 minutes (cooling down time).– Re-insert t...
The Thermomix® TM6 stops working during basic cooking functions.
The wrong ingredients may have been put into the mixing bowl. Remove the mixing bowl from the base unit and empty it. Put the empty mixing bowl back into the base unit. Restart the cooking process.
My Thermomix® TM6 is displaying a system message. TM6 system messages and troubleshooting
System messages occasionally appear on the display of the Thermomix® TM6. This does not mean that your appliance is faulty. They usually suggest recommended actions, which you can identify from the...
When I remove the mixing bowl, there is moisture in the appliance
If you find moisture in the appliance when you remove the mixing bowl, there may be various reasons for this: This may be water residue from the bowl handle and the contact cover after rinsing. It...
Why do my blade and mixing bowl show signs of wear, scratches or dents?
Although our mixing blade meets a very high standard of quality, signs of wear may appear through use or depending on the ingredients added. These may be visible on the cutting edges of the blades,...
The speed of the mixing-knife increases only slowly, although I have selected the turbo stage.
The speed of the Thermomix® mixing knife is always gradually increasing from zero to reach the maximum speed. In that way, the mixing knife is not going to push big chunks of food in the upper pa...
The knife in my Thermomix ® stops intermittently
If you notice the motor of your Thermomix ® stopping and starting briefly, this is normally to free up the knife blades from anything that is blocking them. You don’t need to do anything.