How long is the warranty for my Vorwerk Kobold appliance?

• Thermomix®: If You are a Consumer and are using the Product(s) for Domestic Purposes, We warrant that the Product(s) will conform to their Specification and will be free of material defects for a period of twenty-four (24) months from delivery.
  
  
• Thermomix®: If You are a Trader and are using the Product(s) for Commercial Purposes, We warrant that the Product(s) will conform to their Specification and will be free of material defects for a period of twelve (12) months from the delivery.
  
  
• Kobold: If You are a Consumer and are using the Kobold Home Cleaning System for Domestic Purposes, We warrant that it will conform to its Specification and will be free of material defects for a period of five (5) years from delivery. If You are a Consumer and are using any other cordless machine for Domestic Purposes, We warrant that they will conform to their specification and will be free of material defects for a period of two (2) years from delivery.
  
  
• Kobold: If You are a Trader and are using the Product(s) for Commercial Purposes, We warrant that the Product(s) will conform to their Specification and will be free of material defects for a period of twelve (12) months from the delivery. During the warranty period We will remedy any defect notified to Us by You provided that:

i. the defect is not caused by any use of the Products other than in accordance with the documentation supplied with the Products; and

ii. the Products have not been altered or repaired by anyone other than Us; and

iii. the defect is not the result of normal wear and tear, and does not arise in consumables which are expected to be replaced in the normal use of the Product.

Thermomix consumables include spatula, whisk, blade seal, mixing bowl lid, mixing knife (blade unit), measuring cup and Varoma parts. Kobold consumables include cloths, brushes, nozzles and hoses etc.

Except where You are buying the Products as a consumer, in which case nothing in these terms and conditions shall reduce Your statutory rights, We hereby exclude all other warranties including those of satisfactory quality and fitness for any particular purpose that may otherwise be implied by law.

Where You have been referred to a third party maintenance provider and you wish to submit a claim for a potential defect in a Product, the third party maintenance provider will advise as to whether the Product remains under warranty and will then either:

i. Effect the necessary repairs under the terms of the warranty; or

ii. Where the Product is out of warranty, will provide you with the terms and costs of repairing the Product.