Error 00
| Cause | Necessary steps |
| Low battery. | Please recharge the device/battery. |
Error 10
| Cause | Necessary steps |
|
General Error VK. |
Please remove the battery, wait for 1 minute and insert the battery again and switch on the device. |
Error 11
| Cause | Necessary steps |
| The device is overheated. | Let the device cool down at room temperature. In the case the error persists, insert a new filter bag and ensure suction paths are not blocked. |
Error 14
| Cause | Necessary steps |
| Blower blocked. | Switch off the device and remove foreign objects from the blower entry. |
Error 19
| Cause | Necessary steps |
| Stack Error or watchdog reset occurred. | Remove the battery for 1 minute and try again. |
Error 20
| Cause | Necessary steps |
| General battery Error. | Remove the battery, wait 1 minute and insert the battery again. Switch on the device. |
Error 23
| Cause | Necessary steps |
| Electric contacts of the battery are disturbed. |
Please remove the battery and check for dirt and foreign objects. Insert the battery again. When required, recharge the battery. |
Error 26
| Cause | Necessary steps |
| Battery too cool. | Let the battery warm up at room temperature. |
Error 27
| Cause | Necessary steps |
| Battery not recognised. | Check the battery. Please use only original Vorwerk batteries. |
Error 28
| Cause | Necessary steps |
| Battery charging error. | 1. Unplug the charger from the main line and charger from VK7/CA7. 2. Remove the battery. 3. Check for dirt or foreign objects at the batteries electric contacts. 4. Check for dirt or foreign objects at the charger contacts. 5. Insert the battery again. 6. Reconnect the charger. 7. Recharge the battery. |
Error 29
| Cause | Necessary steps |
| Battery switch off failed. | Remove battery for 1 minute and try again. If this doesn't help, probably replace the battery. |
Error 30
| Cause | Necessary steps |
| SP General Error. | Remove the battery, wait for 1 minute and insert the battery again. Switch on the device. |
Error 32
| Cause | Necessary steps |
| SP cloths motor overloaded. | Check on different floor type. Respectively check different combinations of cleaning cloths and floor types. |
Error 35
| Cause | Necessary steps |
| SP moisture has been absorbed. | 1. Switch off the VK. 2. Manually open revision flap. 3. Dry released area with a kitchen tissue. 4. After complete drying of the device close the revision flap and switch on VK again. 5. Repeat when necessary. |
Error 36
| Cause | Necessary steps |
| SP electronics disturbed. | Switch the device off and on. |
Error 40
| Cause | Necessary steps |
| EB general error. |
1. Remove the battery. 2. Wait for a few seconds. 3. Insert the battery again. 4. Switch on the device. |
Error 41
| Cause | Necessary steps |
| EB overheated. | Let device cool down at room temperature. In case the error persists insert a new filter bag and ensure suction paths aren't blocked by foreign materials. |
Error 42
| Cause | Necessary steps |
| EB brush roll motor overloaded. | Remove obstructing items or hair from brush roll. Probably select a lower power mode of the VK. |
Error 43
| Cause | Necessary steps |
| EB electronic contacts disturbed. | Detach EB and check for dirt or foreign objects at the EB electric contacts. |
Error 46
| Cause | Necessary steps |
| EB electronics disturbed. | Switch the device off and on. |
Error 63
| Cause | Necessary steps |
| Attachment Error. | Remove battery for 1 minute, visual check contacts, check with other electric attachments. |
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