Troubleshooting & Bug fixing Kobold

• My Kobold VK136 isn’t working

  Have you plugged in the power cable and connector plug correctly? Either of them could have become loose while you were moving the appliance, for example. If the electric brush attachment of your K...

• My Kobold VK135 whistles

  This whistling could be caused because replacement of the hygiene microfilter is overdue. With normal use of the appliance, this should be renewed every two years.

• My Kobold VK135 automatically switches to level 2

  A blockage in the filter bag or dirt on the motor protection filter could cause your VK135 to do this. Please check them both and, if necessary, replace the filter bag and tap the motor protection ...

• My Kobold VK136 gets stuck to the floor

  If you use the VK136 with the EB 360 on level A, then this shouldn’t happen. For very soft, fine, loose carpets, use level 1. For very light, thin carpets you are best to lay them on a non-slip pad...

• My Kobold VK135 isn’t working

  Have you plugged in the power cable and connector plug correctly? Either of them could have become loose while you were moving the appliance, for example. If the electric brush attached to your Kob...