Detergents and cleaning agents

• Where do I place the Dovina Chip in my device?

    On this picture you can see where you can insert the Dovina chip in your device.

• What to know about the new Koboclean Wood Floor Soap

  Oiled wooden floors maintenance is now easier than ever. Koboclean Wood Floor Soap is designed to clean and protect oil, wax and soap finished surfaces from dirt, stains and wear and tear. Dirt an...

• Does the GC100 cleaning concentrate fragrance have a name and what is its impact on the environment?

  The cleaning concentrate fragrance is called "Vincenzo Blue": “a fresh and aromatic citrus fragrance with flowery notes and a woody and musky base note." The top note provides the green, citric ele...

• What is the Kobosan best-before date all about?

  Kobosan is fully effective for at least two years after it is produced and in principle does not go bad. However, it may lose moisture over time. The cleaning efficacy may decrease and a small amou...

• I am looking for consumer information and ingredients lists for Kobold products.

  You can find the full list of ingredients in our products here to download as PDF files: Kobosan   Kobotex   Koboclean (Universal)   Koboclear   Lavenia   Dovina   ...

• How do I use the Kobosan active dispensing system with the VF200 carpet freshener?

  You can activate the dispensing system using the VF200 foot switch. If the switch is up, the dispensing system is deactivated. If the switch is down, the dispensing system is activated.

• I am looking for the instructions for Vorwerk cleaning materials

  You can find the instruction manual you need here – in practical PDF format. Fast and free of charge! Kobosan   Lavenia   Window cleaning(Koboclear)  Mattress cleaning (FB360)  

• Are all traces of Kobosan removed after vacuuming, or is any residue left behind?

  It is possible that some Kobosan residue might be left in the carpet after the first vacuum. This residue will not damage the carpet and will be removed during subsequent cleaning.

• Is there anything I should bear in mind when storing Koboclean in the dispenser?

  Please do not store Koboclean for too long in the dispenser. Empty it after use and then leave it to dry. When using Koboclean Wood Floor Soap, the water-tank and hose system need to be rinsed very...

• My carpet becomes sticky when I use Kobosan

  Please check whether Kobosan is suitable for use on your carpet. Do not use Kobosan on carpets with pile thicker than 1.5 cm, or needle felt, tretford, coconut or sisal flooring. Kobosan which has...

• How do I dispose of a Dovina fragrance chip?

  Dovina fragrance chips can be disposed of in household waste.

• What is the difference between Koboclean Universal, Koboclean Parquet and Koboclean Wood Florr Soap? According to the label, the ingredients are identical.

  When using Koboclean Universal you achieve even better cleaning results on almost all kinds of floor surfaces with the Vorwerk Kobold SP600, 530, or 520 Hard Floor Cleaner.When using Koboclean Parq...

• What amount of carpet (square meters/square ft) can I clean with Kobosan?

  Depending on how dirty the carpet is, one pack will be enough to clean 3.5 to 7 square meters (11.5–23 square ft).

• What happens if I put Koboclean on the front of the cloth?

  This may create foam.

• What is the pH value of Koboclean?

  Koboclean has a pH value of 7.5, when pH 7 is considered neutral and pH 8 weakly alkaline. Koboclean is therefore suitable for both marble floors and linoleum.                                      ...

• What happens if I use the wrong Koboclean for the floor?

  In principle, nothing can happen. Only the cleaning performance may not be ideal. Simply use the correct agent next time.

• My floor is not fully clean after using Koboclean

  When cleaning with Koboclean, pay attention to the concentration of the solution and check you are not using too much cleaner. We recommend that you use no more than 5 ml (0.17 fl oz) per full cont...