Troubleshooting & Bug fixing Kobold

• Why does my VR200 show the error message: "Navigation not possible, please clear path," even though there is no obstacle in the way?

  There are different reasons why this error message may be displayed:1. The robot has been moved.The vacuum cleaner robot was picked up during cleaning and moved to another location (more than 0.5 m...

• Why does my Vorwerk robot vacuum cleaner move the magnetic strip?

  As a general rule, the magnetic strip should lie closely flush with the floor. To prevent the magnetic strip from being moved, we recommend that you fix the magnetic strip to the floor with some do...

• Why is the Home button not working on my VR200 remote control?

  The Home button only works while the robot is cleaning. If the robot has already gone past the base and has therefore recognised where it is, then the VR200 will return to the base when the button ...

• My VR200 remote control doesn’t work or only works intermittently. Why is that?

  The remote control has a range of 5 meters. The transmitter in the remote control must be pointed directly at the receiver. And the path between the transmitter (on the front of the remote control)...

• My VR200 is displaying the error message: “Room recognition failed. Please restart device.”

  Cause When the robot vacuum cleaner is in particularly large and empty rooms or plain coloured hallways, it can become disoriented if there are no furnishings within a radius of around 2–3 meters. ...