Troubleshooting & Bug fixing Kobold

• Your VR7 reports that a scheduled cleaning could not be carried out because the battery level is too low

  Your Robot Vacuum Cleaner could not perform a scheduled cleaning because the battery level is too low. There may be several reasons why your VR7 is not properly docked, please check the following: ...

• Floor plan not recognised

  Your Robot Vacuum Cleaner could not recognize the floor plan. When starting the cleaning process, the Kobold VR7 Robot Vacuum Cleaner compares the first four meters around the base station with the...

• The VR7 reports that it was not started from the base

  Your robot vacuum reports that it has not started from the base There may be several reasons why your VR7 is not docked correctly, please check the following: If the round brush cover is not proper...

• The path is blocked

  Your robot vacuum cleaner cannot reach a zone. Please check whether an obstacle or a no-go zone is blocking the robots path to the designated zone. If there is no obstacle, the quality of the under...

• View is obstructed & sensor failure - VR7 error code 4108

  The view of your robot vacuum may be obstructed by an obstacle directly in front of the laser sensor. Please make sure that nothing blocks the view of your robot, make sure to remove all stickers a...

• Robot is stuck

  The bumper of your robot cleaner is blocked. First check that there is nothing obstructing the bumper from moving freely. In certain circumstances, the Kobold VR7 Robot Vacuum Cleaner may get stuck...

• Obstacles detected

  Your robot cleaner does not have enough space to start cleaning. You can find all the information you need to set up the Base Station on page 9 of our Quick Start Guide.  

• No connection to VR7? Here's how to fix connectivity issues!

  If you have problems with the WLAN connection of your robot vacuum cleaner, this could be the distance between the robot vacuum cleaner, the router is too large or the WLAN signal is disturbed by...