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Service & Repair

  1. Vorwerk International Help Center
  2. SERVICE
  3. Service & Repair

Service & Repair

  • Can I split or transfer my Vorwerk invoice?

    That depends on individual circumstances and is decided on a case-by-case basis. To discuss your situation, please contact customer service on telephone number: [PLACEHOLDER - TELEPHONE NUMBER - Em...

Customer Care

  • Battery Regulations Kobold Products
  • What is the procedure for returning the robot to Vorwerk?

Stores

  • Where can I find my nearest Vorwerk Store?
  • Why can’t I buy the Thermomix ® TM6 online?
  • The Thermomix ® TM5 toy for children?

Repair

  • What items should I send in for a Thermomix® repair?
  • How do I remove the food from the bowl of a locked appliance so that I can send/take it for repair?
  • What options do I have if my Vorwerk appliance needs to be repaired?
  • How long does a repair take on avergae?
  • Will you provide me with a courtesy appliance while mine is being repaired?

Terms of service

  • What are Vorwerk’s general terms and conditions regarding vouchers and coupons?
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