Troubleshooting & Bug fixing Kobold

• When I try to switch on my Kobold VK200, it does not start and the LED display flashes red

  If this problem appears the first time you try to use the appliance: • Unplug the appliance and push the handle down until it engages If this problem appears after the first time you use the VK200:...

• My Kobold VK200 switches to a different setting automatically and becomes louder

  After prolonged use, in high temperature environments, or if the filter bag is full or blocked, the upright vacuum switches to a safe suction setting to stop the appliance from overheating. If thi...

• The filter cover on my Kobold VK200 has come loose. How can I fix it down again?

  You can simply re-position the cover: Hold the cover over the hinges of the appliance, then push it down until the closing mechanism engages. If you cannot do this or have to use a lot of force, pl...

• I have put a new filter bag in my Kobold VK200, but the fill level display (LED display) is not showing a solid green light

  It is possible that the sleeve of the 3-in-1 premium filter bag has not been cut properly. Please open the VK200 filter cover and check whether the sleeve came off as it should have done when the l...

• I am trying to switch on the Kobold VK200, but nothing is happening

  Please make sure the VK200 power cable is properly engaged and that the VK200 is correctly connected to a working plug socket. If the Vacuum cleaner does not start please contact the customer servi...

• I have mounted the handle to my Kobold VK200, but the LED display is now showing red

  This means the handle is not attached properly. Please check whether the cable is inserted correctly; if necessary, use the guide collar to re-insert the cable. You can find out how to do this on p...

• I am struggling to set my Kobold VK200 handle to the right height

  Make sure you are holding down the small lever on the adjustable handle. Otherwise, you will not be able to move the handle.