My Tiger VT265/270 keeps getting stuck to the floor.

Please check the following to prevent it from getting stuck to the floor.

• The suction power setting on the electric brush 360 may be too high. Select a lower suction setting.
• Do not use the hard floor nozzle on carpeted floors.
• If you are using the electric brush 350 or 351, open the additional air regulator. To do this, open the electric brush lid and remove the yellow plug.

• Use the combi nozzle on a low suction setting if the carpet has a very long pile, is laid loosely, or is very light or thin.
• Check that the electric brush is working normally and the wheels are not jammed.