Troubleshooting & Bug fixing Kobold

• The indicator on my Tiger VT265/270 is showing that the filter bag is full, even though I have just inserted a new one.

  Please check that you have inserted the filter bag correctly and also look to see if the motor protection filter is dirty. Replace the motor protection filter if necessary.

• The automatic floor detection on my Tiger VT265/270 is not working.

  Please note that automatic floor detection on your Tiger only works with the electric brush EB360. If an EB360 is not used, automatic floor detection is not available. If automatic floor detection ...

• My Tiger VT265/270 stops intermittently while vacuuming.

  Please check that your Tiger is plugged into a working mains socket. If not, please connect it. Make sure that there are no blockages in the device, hose or suction tube. Check that the motor prote...

• My Tiger VT265/270 has low suction power.

  Please check the following points if your Tiger’s suction power is too low: Is soft mode selected on the electric brush? If yes, please adjust the electric brush to another setting. Is the filter ...

• My Tiger VT265/270 keeps getting stuck to the floor.

  Please check the following to prevent it from getting stuck to the floor. The suction power setting on the electric brush 360 may be too high. Select a lower suction setting. Do not use the hard f...

• My Tiger VT265/270 isn’t working.

  Please check that your Tiger is plugged into a working mains socket. If not, please connect it. Make sure that there are no blockages in the device, hose or suction tube. Check that the motor prote...