Troubleshooting & Bug fixes Kobold

• My VC100 cordless vacuum cleaner isn’t working.

  Make sure that the cleaner’s battery is charged. The VC100 should be charged for around 5 hours before you use it for the first time, or if you haven’t used it for a long time. Also check that the...

• My VC100 cordless vacuum cleaner isn’t charging and the function indicator is off.

  Please make sure that the mains charger, charging unit and cordless vacuum cleaner are all connected and that the mains charger is plugged into a working socket. If it still doesn’t charge up, then...

• The function indicator on my VC100 cordless vacuum cleaner is flashing quickly.

  If the function light is flashing, it could be caused by a couple of things: If you try to switch the device on while it is connected to the charger. If so, take the device off the charging unit f...

• My VC100 cordless vacuum cleaner doesn’t suck properly anymore or makes strange noises.

  First of all, please check whether the nozzle is blocked and remove any blockages if necessary. Make sure that the dust chamber isn’t full and that it is attached properly. If, despite all this, th...

• The dust chamber on my VC 100 cordless vacuum cleaner won’t click into place properly.

  You need to do the following: Make sure that the dust chamber is attached the right way round (the indentation on the filter unit must be on the same side as the release button). Also check whethe...