Cause
Your robot vacuum cleaner is not being charged by the base station. In order to charge properly, the robot vacuum cleaner must be in full contact with the charging contacts on the base station.
Recommended action
- If this isn’t the case, please park the robot vacuum cleaner so that the charging contacts are properly connected to the VR.
- If the VR is still not charging, make sure that the plug is attached correctly to the connector on the base station.
- Also check that the mains plug is pushed correctly into a working socket and that the base station is standing fully level on the floor.
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