Customer Care

• What is the procedure for returning the robot to Vorwerk?

  You have the right to return goods to us during the statutory cooling-off period. Please note that you cannot use this return label for partial returns. For more information, please contact custome...

• What service does Vorwerk offer for the Thermomix ®, and what special benefits are there?

  Thermomix ® offers you 5-star service for every aspect of your Thermomix ® purchase. Alongside personal support, there are a multitude of recipes, in book form and online, which will guarantee you ...