Tips & Tricks

• Cleaning carpets using the VK200

  TIPS FOR BRUSH SUCTION We generally recommend using the ‘auto’ suction setting. With this setting, the fully automatic motion force control ensures that the device is adjusted to glide smoothly on ...

• How do I replace the power cable of my Kobold VK200?

  If you wish to change the power cable, take the orange-colored tool delivered with the new cable and loosen off the handle by using the tool to push upwards within the cable channel. You can then r...

• How do I attach the shoulder strap to the Kobold VK200?

    Please attach the shoulder strap using the eyelets, first on top 1 of the appliance, then underneath. There are two eyelets on the bottom 3 of the appliance. Feel free to use whichever you prefer.

• My Kobold VK200 has lost suction. What can I do about it?

  Please change the filter bag in your VK200. If that does not help, please check whether the appliance's suction channel is blocked, and remove any blockage. We recommend that you clean the motor pr...

• There is an unpleasant odor coming from my VK200 during vacuuming. What can I do about it?

  Please change the filter bag, even if it is not quite full. We also recommend inserting a new Dovina fragrance chip. If the unpleasant odor persists, please clean the appliance's suction channel a...

• How do I insert a Dovina fragrance chip into my Kobold VK200, and how can I remove it?

  Please open the flap for Dovina fragrance chips on your Kobold appliance and insert the chip so that the broad side of the chip is on the inside. Push the chip into the shaft until it clicks, then ...

• When should I use the ‘soft’ suction setting on my Kobold VK200?

  The soft suction setting is designed for light and loose carpets and rugs. It is specifically recommended for: • silk carpets • fringed carpets • delicate pile carpets • very thick v...

• Why is it so difficult to get the Dovina fragrance chip out of the Kobold VK200?

  The chips are designed to be difficult to remove so that children cannot remove and/or swallow them.