Operation Instructions Kobold

• Multiple cleaning events - Kobold VR300

  How many cleaning events can I plan for a day for Kobold VR300? Using Kobold Robot app 3.0.1 and VR300 Robot Software 4.5.1. or newer you can set as many cleaning events per day as you wish. If t...

• Multiple Floor Plan - Kobold Robot VR300

  What is the purpose of multiple floor plans? Multiple floor plans allow you to clean with No-Go Lines and Zones on more than one floor. If you have a home with multiple levels, you will be able t...

• Zone Cleaning - Kobold robot VR300

  What is zone cleaning? Zone cleaning allows you to tell the robot to clean a specific area on-demand. Crumbs fell on the floor during slicing bread? Simply send your robot to the kitchen to clean...

• How, when and why robot is connecting?

  The connection of the app with the VR200 and the VR300 Kobold robots takes place via a server infrastructure, which Vorwerk International operates. After connecting your account successfully with y...

• What happens if I do not make an update on time?

  If you will not update the Kobold Robot App on time you may not be able to login. Simply updating your app will be sufficient to be able to login to the Kobold Robot app.

• I am using the robot App on several devices? Should I update all of them?

  Yes, make sure you update the version of the Kobold Robot App on all your devices in order to avoid any issues while using your VR200/VR300.

• Maintenance Item Check/Replacement VR200/VR300

  For the best possible cleaning result, please check the side brush regularly, as it contributes to optimal corner and edge cleaning. The bristles should protrude approx. 2cm below the robot edge. F...

• Best Practice Maintenance/ Keeping Your Kobold Robot Clean to Avoid Blockages

  Switch off the unit before ANY retooling, cleaning and maintenance work and disconnect the power plug of the base station.Step 1. Empty and clean the dust container after each use to ensure optimum...

• How long does the robot vacuum cleaner need to charge fully and how long is its battery life?

  The battery lasts, in normal operation, around 60 minutes, in Eco mode, around 90 minutes. Depending on the type of floor, it may last up to 15 minutes longer.Hair or fibres may reduce the battery ...

• Can the Kobold VR200/VR300 vacuum cleaner robot also be used without speech recognition?

  The Kobold robot can still be operated without speech recognition. The operation is performed via the Kobold Robot app or the user interface on the Kobold robot as well as on the VR200 via remote c...

• When I send the VR300 robot vacuum cleaner back to the base station, it wobbles when docking. Is it supposed to do that?

  Yes.The 'wobble’ allows the VR300 to make sure:- it does not move the base while docking- it docks correctly with the charging module in the base station.

• I would like a remote control for the VR300 robot vacuum cleaner. Can I buy one as an accessory?

  Remote control functionality is included in the Kobold Robot app, so there is no longer any need for a separate remote control.The remote control for the VR200 is not compatible with the VR300.

• Can I use the magnetic strip from my VR200 robot vacuum cleaner with my VR300?

  Yes.Even though the VR300 does not need magnetic strips due to the Scout function and the possibility of creating artificial No-Go Lines in the vacuum robot app, the VR200 magnetic strip will be re...

• Will the VR300 create a floor plan automatically?

  No. If you would like it to create a floor plan, you can do this via the app. Unless you tell the vacuum cleaner to explore/discover its surroundings to create a floor plan, it will not create one ...

• How can I tell the VR300 robot vacuum cleaner which rooms it should and should not vacuum?

  The VR300 creates a digital map of your home when exploring/discovering, which it then uses to find its way around. Using the Kobold Robot app, you can use this map to tell the VR300 which rooms it...

• How can I delete the Wi-Fi connection to my VR300 robot vacuum cleaner?

  You can remove your VR300's Wi-Fi connection using the Kobold Robot app.If you do not have access to the app, you can also delete the connection from the device itself. To do this:- press and hold ...

• Does the VR300 take No-Go Lines into account when I start it in Spot cleaning mode?

  No, the VR300 only considers the No-Go Lines if it is started from the base and via the app.

• Can the vacuum cleaner robot also be used without an app?

  Of course! The Kobold VR200 vacuum cleaner robot can also be used without the app. It sucks lane by lane, room by room, even in every corner. Thanks to its schedule function, fixed times can be pro...

• Can I manually stop the vacuum robot at home if another family member has started it from another location? Or can I stop it via my app if someone else has started it?

  Yes, the app can be installed on several devices – for example, on smartphones and on tablets – allowing you to control the vacuum cleaner robot on the device of your choosing.

• How much space needs to be left between the no-go lines so that the robot can get through?

  The robot is ≈34 cm wide. However, it is difficult to convert the floor plan to the actual floor on a 1:1 basis, because the scale depends on whether the floor plan has been zoomed in on and, espec...

• What happens if a door on the floor plan is closed?

  Nothing. The robot will only take the no-go lines in the floor plan into account. Otherwise it will intelligently cover all the surfaces it can reach, exactly as it would if started manually from t...

• How many no-go lines can be incorporated into the floor plan?

  More or less as many as you like – there is no maximum number.

• How can I switch off the Wi-Fi connection to my VR300 robot vacuum cleaner?

  You can switch off the Wi-Fi connection to your VR300 on the device itself. To do this, hold the Spot and Eco buttons down together for two seconds. This will switch off your VR300's Wi-Fi module, ...

• How do I set up the Wi-Fi connection for my VR300 robot vacuum cleaner?

  Activate the WLAN module by simultaneously pressing the Spot and Eco buttons on your device for three seconds.The WLAN symbol on your device will then light up and you can set up the WLAN connectio...

• Can I use a schedule even if I am not permanently connected to the Internet?

  Before starting a planned cleaning, the VR300 checks if there is a change to the schedule.If the robot is not able to confirm the schedule because of the lack of internet connection, it ignores the...

• In the Kobold robot app, there are options for 2x2m (21.5 sq ft) and 4x4m (43sq ft) spot cleaning. Can I activate these options on the device itself?

  4x4m spot cleaning can only be activated using the Kobold robot app.

• Can I set a schedule on the device itself?

  Schedules cannot be set up on the VR300 device itself. To use the scheduler, connect your VR300 to the Kobold robot app. You will then be able to use all the scheduling features.

• The VR300 robot vacuum cleaner no longer has a display. Where can I find information on the robot's status (e.g. for error messages)?

  You can now find the information that used to be shown on the display in the Kobold robot app. Just connect your VR300 to the Kobold app and you will find the full range of device status information.

• How do I turn on the device's Eco mode?

  The Eco mode cannot be selected while the robot is cleaning. If your robot is cleaning, first you need to press the start button to pause the robot. The Eco button will then become active and you c...

• How do I turn on the spot cleaning mode?

  You can activate spot cleaning by pressing the "Spot" button on the device. To start spot cleaning, press the "Spot" button, then press the green Start button. Please note that spot cleaning cannot...