Operation Instructions Kobold

• Why does my robot move around all over the place, instead of covering my house room by room?

  The laser scanner divides the living space into a series of 4x4m parcels, which the robot then covers in a systematic way. The way in which the parcels are divided up can be different for every cle...

• If I put the robot into a no-go area, will it take account of the no-go lines from the other side?

  No. The VR300 will only take account of no-go lines when it is started from the base station via the app.

• What do the light green, dark green and gray areas on the floor plan and the cleaning overview mean?

  Bright green areas will be vacuumed. Gray/black areas are occupied by obstacles, meaning they cannot be vacuumed. Dark green areas have been recognized by the robot, but it has not been able to rea...

• How can I mark surfaces like rugs on the floor plan? They will not appear on the floor plan because they are not obstacles.

  The best thing to do is to mark the edges of the surfaces using heavy obstacles, such as bottles of water. You can then connect the obstacles (gray areas) together on the floor plan later on using ...

• I have reset my robot. Do I have to create a new floor plan?

  No. The floor plan remains attached to the account and will become available as soon as the robot is reconnected to the Wi-Fi network.

• What happens to my floor plan and no-go lines if I move my furniture or get some new items?

  That's no problem, because every time the robot goes out to clean, it uses its sensors intelligently for navigation, rather than moving according to the obstacles included in the floor plan. In pri...

• I have changed my Internet Service Provider and have a new router. Do I need to set up my robot's Internet connection again? And what happens to my saved floor plan?

  If the name and password of the new Wi-Fi network is the same as the previous connection, you do not have to re-connect the robot. Otherwise, go into the Robot Menu in the top right of the screen, ...

• If I move the base station, do I have to create a new floor plan?

  Generally speaking, a new floor plan should be created every time the base station is moved. However, if the base station only moves a few centimeters, for example if it is pushed away by a chair o...

• Can the robot vacuum cleaner also be used on parquet floors?

  Yes, the round brushes and drive mechanism do not leave scratches, so you may use the robot on parquet flooring. However, when using them on sensitive flooring, you should check the brushes regular...

• What happens if my child or pet sits on the robot vacuum cleaner?

  The robot vacuum cleaner is not a toy. It is a high-tech household appliance. Children and pets should not stand or sit on the robot vacuum cleaner and should be kept away from the appliance.

• Can I also use the robot vacuum cleaner to vacuum Kobosan after carpet cleaning?

  No, the robot vacuum cleaner’s dust compartment and suction power are too small to do this.

• Is my robot vacuum cleaner cleaning some spots several times over?

  When cleaning, the robot vacuum cleaner memorises where it has already cleaned and where it has not. If it has missed a spot, it returns there to clean it. This may seem as if it is going over the ...

• What should I know about Robot VR300 - WLAN Integration & Coupling with the App Account?

    If the Robot should not activate the Hotspot mode by pushing both Touch Buttons continuously and at the same time, please reset the Robot.   To do so, please push and hold the g...

• How can I update my robot vacuum cleaner?

  You can download and install the update from our website. You will also find precise instructions there.

• In the Kobold Robot app, I’m getting the message, “New software available”

  Cause New operating software is available for your robot vacuum cleaner. Recommended action Please click on the software updates icon in the app, sign in to the Kobold homepage and follow the step...