Tips & Tricks

• Why should I make the update to the latest version of the Robot App?

  Our product development teams continuously work on improving the quality of our products, services and information security of your data in order to ensure you receive best customer experience.Ther...

• How to perform a VR300 software update via a USB stick?

    Here you will find instructions on how to update via USB stick.   Prerequisites:- your VR300 needs to be at the base station and charged enough so that it would allow the update process without ...

• How can I prevent the robot vacuum cleaner from dragging cables with it?

  The best option for situations like these is to use No-Go Lines in the Kobold Robot app or use magnetic strips.You can also tightly bind loose cables together or get some narrow cable trunking from...

• Is Vorwerk now forcing me to use the Kobold Robot app?

  The VR300 still allows all the main features to be used even without the Kobold Robot app. These features can all be accessed directly on the device. The new VR300 represents another step into the ...

• Alexa says, "I can't let Kobold Robot continue right now."

  If the Kobold VR200 / VR300 vacuum cleaner robot cannot continue the cleaning process, please check the battery charge level first. You can ask Alexa: "Alexa, ask Kobold Roboter, how's your battery...

• Can I switch off the Kobold VR200/ VR300 vacuum cleaner robot by voice command?

  No, the Kobold robot cannot be switched off by voice command.

• Can I switch the Eco mode on or off by voice command?

  No, the Eco mode can only be switched on or off via the menu on your Kobold VR200 / VR300 vacuum cleaner robot or the Kobold Robot App.

• My Kobold Robot and Alexa troubleshooting

  The Amazon Alexa skill is available only for the Kobold Robot VR200 (withe the Firmware version 2.0+) and the Kobold Robot VR300. If you have some trouble using the Alexa skill, check that article...

• Can I wash out the dust container filter on my VR100 under water?

  Comments: UK has no VR100   This is not recommended, as filters which have not completely dried can damage the robot vacuum cleaner. The filter element has a “nanocoating” which prevents the filter...

• Can I use water to clean out the dust container on my robot vacuum cleaner?

  You can clean the dust container itself with water, but not the filter. Please note that you should never place the dust container in the dishwasher.

• Do I have to install an app to use Alexa (Amazon) with my VR200 vacuum cleaner robot? If yes, how can I download the app?

  The Amazon Alexa App and the Kobold Robot App are required for the use of Amazon Alexa-enabled devices with Kobold VR200 vacuum cleaner robots. The Kobold Robot App and the Amazon Alexa App are eac...

• Amazon Alexa and the Kobold robot vacuum cleaner

  How can I connect Amazon Alexa with my Kobold vacuum cleaner robot? To operate the vacuum robot with Amazon Alexa via speech recognition, you need the following: - Kobold VR200 vacuum cleaner ro...

• Can I run the robot vacuum cleaner using several charging stations?

  Yes, you can run the robot vacuum cleaner over large areas with several charging stations. The robot vacuum cleaner sees the stations, memorizes the location and goes to the nearest station if nece...