Voucher

• What if I lose my Vorwerk voucher?

  Vorwerk vouchers should be treated like cash. Therefore, lost vouchers will not be replaced. Please look after the vouchers to avoid any problems when you come to redeem them as part of your purcha...

• Can I cancel Vorwerk vouchers I have already purchased?

  You can return or cancel vouchers you have bought within the 14-day cancellation period, provided the voucher has not been either fully or partially redeemed. All you have to do is prove that you p...

• Can I reserve a Vorwerk voucher for a scheduled order?

  You can reserve a Vorwerk voucher for a scheduled order. The voucher credit will be redeemed when the goods are delivered. If you would like to cancel a reservation, please contact customer service...

• How do I get a refund if I order something with my Vorwerk voucher and decide I don't like it?

  When you exchange goods from an order paid for using a voucher, a new voucher will be sent to you for the relevant amount once the goods are returned. This means you will be refunded in the form of...

• What kinds of vouchers does Vorwerk offer? How can I redeem them, and what for?

  There are generally two types of vouchers – Value vouchers and promotional vouchers Standard vouchers are available as voucher cards or printed PDF files (paper voucher), while promotional voucher...